Verzendbeleid
Shipping Policy - Mayari Candles
At Mayari Candles,each product is carefully handcrafted and prepared with attention to detail. We aim to deliver your order safely and efficiently.
Processing Time
All orders are processed within 1-3 business days. During peak periods or product launches, processing may take slightly longer.
Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Time
Netherlands
Estimated delivery: 1-2 business days
Europe
Estimated delivery: 2-5 business days
Please note that delivery times are estimates and may vary depending the courier and destination.
Shipping Cost
Shipping cost are calculated at checkout based on your location and selected shipping method.
We may offer free shipping promotions from time to time.
Order Tracking
Once your order is shipped, you will recieve a tracking number via email so you can monitor your delivery.
Delays
We are not responsible for delays caused by carriers, customs, or unforeseen circumstances. However, we wills always do our best to assist you if any issues arise.
Incorrect Address
Please ensure your shipping details are correct at checkout.
Mayari Candles is not responsible for orders shipped to incorrect or incomplete address provided by the customer.
Damaged or Lost Items
If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery at:
info@mayaricandles.com
Include your order number and photos (if applicable), and we will resolve the issue as quickly as possible.
Warm Weather Notice
during warmer seasons, slight changes in the appearance of the candle (such sweating) may occur due to temperature fluctuations. This does not affect the quality or performance of the product.
Contact
For any shipping-related questions, feel free to contact us at:
info@mayaricandles.com
Thank you for shopping at Mayari Candles.